Frequently Asked Questions

EOConvert is an online platform that provides practical tools for converting and working with documents, images, video and audio files.

Choose the tool you need, upload your file, start the conversion and download the resulting file when processing is complete.

Supported formats depend on the selected tool. EOConvert includes tools for common document, image, video and audio formats.

Many EOConvert tools can be used without an account. Some features, including Cloud Drive and account-based services, require you to sign in.

Cloud Drive is an account-based EOConvert feature that allows signed-in users to store and manage files associated with their EOConvert account.

EOConvert processes uploaded files to provide the requested service. File handling and personal data practices are described in the EOConvert Privacy Policy.

Temporary files used for conversion may be removed according to the service's file handling process. Files intentionally saved to Cloud Drive remain associated with your account until removed or otherwise handled under the applicable service rules.

EOConvert aims to preserve the original content and layout where possible. Results can vary depending on file format, document complexity, fonts and other source-file characteristics.

File size limits can vary by tool. If a file exceeds the supported limit, the tool may ask you to use a smaller file.

You can contact EOConvert through our Contact page for questions, feedback or support.