Privacy Policy

1. About This Privacy Policy

This Privacy Policy explains how EOConvert handles information when you visit the website, use file conversion tools, create or access an account, use Cloud Drive, or use other EOConvert features.

The information involved depends on which EOConvert services you choose to use.

2. Information You Provide

When you create or use an EOConvert account, contact EOConvert, upload files, or use account-based services, you may provide information such as:

• account and sign-in information;
• contact information you submit;
• files you upload for processing;
• files you choose to store in Cloud Drive;
• content used with presentation, document, image, video or audio tools.

3. Uploaded Files and Conversion Data

EOConvert processes files that you submit in order to perform the conversion or other operation you request.

Files submitted to conversion tools may require temporary processing and storage as part of the technical operation of the service.

Users should avoid uploading information that is not necessary for the requested operation, particularly highly confidential or sensitive information.

4. Cloud Drive

Cloud Drive is an account-based EOConvert feature that allows signed-in users to store and manage files.

Files intentionally saved to Cloud Drive remain associated with the relevant user account until they are deleted or otherwise handled in accordance with the operation of the service.

Cloud Drive includes controls that allow users to manage and delete stored content.

5. Account Information

EOConvert may process account information as necessary to register users, authenticate sign-ins, maintain account sessions, provide account-based features and protect the service from unauthorized access.

Users are responsible for keeping their sign-in credentials confidential.

6. Technical and Usage Information

Like most online services, EOConvert infrastructure may process technical information necessary to deliver and protect the website and its services. This may include information such as IP address, browser or device information, request information, timestamps, server logs and security-related events.

Such information may be used for service operation, troubleshooting, security, abuse prevention and performance monitoring.

7. Cookies and Similar Technologies

EOConvert may use cookies or similar browser technologies where they are necessary for functions such as authentication, sessions, preferences, security or other website functionality.

If additional analytics, advertising or third-party technologies are introduced, this Privacy Policy may be updated to explain their use and any relevant choices available to users.

8. How Information Is Used

Information may be processed as necessary to:

• provide requested file conversion and processing services;
• operate user accounts and Cloud Drive;
• provide presentation and media-related features;
• maintain website and service functionality;
• detect technical problems and improve reliability;
• protect EOConvert, its infrastructure and its users;
• respond to user questions or support requests;
• comply with applicable legal obligations.

9. Sharing of Information

EOConvert does not make user-uploaded files publicly available merely because they are submitted for processing or stored in an account.

Information may be processed by infrastructure or service providers where necessary to operate EOConvert, or disclosed when required by applicable law, a valid legal process, or when reasonably necessary to protect the security and integrity of the service.

10. Data Retention

Different types of information may be retained for different periods depending on the feature being used, technical requirements, security needs and applicable obligations.

Files intentionally stored in Cloud Drive are handled separately from files submitted only for conversion or temporary processing.

EOConvert may update its retention practices as services and technical systems develop.

11. Data Security

EOConvert uses technical and operational measures intended to protect its systems and user information against unauthorized access, misuse, alteration or loss.

No internet-based service or storage system can guarantee absolute security. Users should therefore maintain independent backups of important files and use appropriate care when deciding what information to upload.

12. User Choices and Requests

Depending on the service and applicable law, users may have rights or choices concerning their personal information, including requests relating to access, correction, deletion or other processing activities.

Users can also manage files stored in Cloud Drive through the controls provided within the service.

13. Third-Party Services

EOConvert may rely on third-party infrastructure, software or service providers where necessary to operate particular functions.

EOConvert may also contain links to external websites or services. Their privacy practices are governed by their own policies and are not controlled by this Privacy Policy.

14. Children's Privacy

EOConvert is a general-purpose file and productivity service and is not designed specifically for children.

Users should use EOConvert in accordance with applicable age, consent and privacy requirements in their jurisdiction.

15. Changes to This Privacy Policy

This Privacy Policy may be updated when EOConvert services, technologies, operating practices or applicable requirements change.

The current version will be published on this page with an updated revision date.

16. Terms of Use

Use of EOConvert is also subject to the EOConvert Terms of Use.

17. Contact

If you have questions about this Privacy Policy or a privacy-related request, please use the EOConvert Contact page.